{"id":92619,"date":"2023-04-12T13:41:18","date_gmt":"2023-04-12T11:41:18","guid":{"rendered":"https:\/\/momadecupcakes.be\/?page_id=92619"},"modified":"2026-05-15T15:26:59","modified_gmt":"2026-05-15T13:26:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/momadecupcakes.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row no-top-padding no-bottom-padding no-h-padding row-slider row-parent\" data-height-ratio=\"80\"><div class=\"owl-carousel-wrapper style-light\"><div class=\"uncode-slider wpb_content_element owl-carousel-container owl-dots-inside owl-dots-align-center\"><div id=\"uslider_213485292\" class=\"owl-carousel owl-element owl-dots-inside owl-height-forced\" data-fade=\"true\" data-loop=\"true\" data-autoheight=\"false\" data-nav=\"false\" data-dotsmobile=\"false\" data-dots=\"false\" data-navspeed=\"1400\" data-autoplay=\"true\" data-timeout=\"5000\" data-lg=\"1\" data-md=\"1\" data-sm=\"1\" data-limit-width=\"false\"><div class=\"vc_row style-color-xsdn-bg row-internal row-container with-kburns\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/momadecupcakes.be\/wp-content\/uploads\/2023\/04\/MG_3619-Edit-scaled.jpg);background-repeat: no-repeat;background-position: center center;background-attachment: scroll;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-bg-overlay style-color-jevc-bg\" style=\"opacity: 0.3;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row single-top-padding single-bottom-padding single-h-padding row-child limit-width\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_center column_child col-lg-12 single-internal-gutter\"><div class=\"uncol style-spec style-dark\" ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" style=\" max-width:65%;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-628195 fontsize-106783 font-weight-500\" ><span>Frequently Asked Questions<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-177893 fontsize-501377 fontheight-357766 font-weight-500\" ><span>We've compiled the answers to the questions we get most often for you. Is your question still not among them? Do not hesitate to contact us. <a href=\"https:\/\/momadecupcakes.be\/en\/contact-2\/\">contact<\/a>.<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"uncode_slider-dot_classes single-h-padding\"><\/div><\/div><\/div><div class=\"vc_row row-internal row-container\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\" ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_center column_child col-lg-4 bottompadding half-internal-gutter z_index_2\"><div class=\"uncol style-spec style-dark shift_y_neg_quad\" ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-628195 fontsize-980859 fontspace-210350 font-weight-500 text-color-xsdn-color text-uppercase\" ><span><a href=\"#scroll\">scroll down<\/a><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-single-media  text-center\"><div class=\"single-wrapper\" style=\"max-width: 88px;\"><a class=\"single-media-link\" href=\"#scroll\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-95772\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2024\/02\/Ontwerp-zonder-titel-2024-02-21T161223.201.png\" width=\"1053\" height=\"1025\" alt=\"\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2024\/02\/Ontwerp-zonder-titel-2024-02-21T161223.201.png 1053w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2024\/02\/Ontwerp-zonder-titel-2024-02-21T161223.201-300x292.png 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2024\/02\/Ontwerp-zonder-titel-2024-02-21T161223.201-1024x997.png 1024w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2024\/02\/Ontwerp-zonder-titel-2024-02-21T161223.201-768x748.png 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2024\/02\/Ontwerp-zonder-titel-2024-02-21T161223.201-600x584.png 600w\" sizes=\"(max-width: 1053px) 100vw, 1053px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><a class=\"col-link custom-link\" href=\"#scroll\" target=\"_self\" title=\"\"><\/a><\/div><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-4 single-internal-gutter\"><div class=\"uncol style-light\" ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h3 class=\"font-204447 h2 text-color-152949-color\" ><span>General questions<\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"1\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_1572279146\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  no-block-padding active-group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title active font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-923\"><span>Does Momade sell only cupcakes?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923\" class=\"panel-collapse collapse in\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>In addition to cupcakes, Momade sells fine pastries, macarons, personalized cakes, chocolates, cookies and melocakes. <a href=\"https:\/\/momadecupcakes.be\/en\/shop-momade\/\">Discover our offer in the shop now!<\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-9233\"><span>What sizes of cupcakes are available at Momade?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Mini cupcakes: diameter of 3 - 3.5cm<\/p>\n<p>Medium cupcakes : diameter of 4.5 - 5 cm<\/p>\n<p>Standard cupcakes : diameter of 6 - 6.5 cm<\/p>\n<p>Giant cupcake : 10 to 12 people (conical cupcake)<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-92387\"><span>What are Momade's opening hours?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92387\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Curious about our opening hours? <a href=\"https:\/\/momadecupcakes.be\/en\/contact-2\/\">Click here<\/a> To see what time our stores are open today!<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-92384\"><span>How can I contact Momade?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92384\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>During our opening hours, we can be reached by phone at all our stores at +32 3 233 33 23 (and +31 73 851 72 10 for Momade \u2018s-Hertogenbosch):<\/p>\n<ul>\n<li>Choice Menu 1: Momade Reynders Street,<\/li>\n<li>Choice Menu 2: Momade City Party Room,<\/li>\n<li>Choice Menu 3: Momade Wijnegem Shopping Centre,<\/li>\n<li>Choice Menu 4: Momade Brussels,<\/li>\n<li>Selection menu 5: Administrative questions.<\/li>\n<\/ul>\n<p>In addition, you can always send us an email at <a href=\"mailto:info@momadecupcakes.be\">info@momadecupcakes.be<\/a> or contact us <a href=\"https:\/\/momadecupcakes.be\/en\/contact-2\/\">via the contact form.<\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-92386\"><span>Does Momade have gift vouchers or gift certificates?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92386\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>In our stores we have gift vouchers of \u20ac10, \u20ac20 and \u20ac50. Our vouchers are valid in all Momade stores, including abroad.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-923867\"><span>How are Momade's products packaged?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923867\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Everything is packed in our own Momade packaging. We have different sizes so that the products are firmly packed and can be easily transported. We provide individual packing up to 5 products free of charge, from 5 products onwards we can pack them individually at an additional cost if required. Please contact us via the <a href=\"https:\/\/momadecupcakes.be\/en\/contact-2\/\">contact form<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-92389\"><span>Where do Momade products come from?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92389\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>All products are manufactured in our own workshop.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1572279146\" href=\"#1682338541-1-923877\"><span>What happens to the unsold cupcakes?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923877\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Our cupcakes stay on sale for a maximum of 2 days. Usually there is hardly any surplus, because we adjust our production to demand as much as possible. Should there be any surplus, we make sure that these cupcakes are donated to charities as much as possible, so they are not wasted.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h4 class=\"font-204447 h2 text-color-152949-color\" ><span>Product information &amp; allergens<\/span><\/h4><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"1\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_34992940\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  no-block-padding active-group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title active font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-9234\"><span>What allergens are in your products?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9234\" class=\"panel-collapse collapse in\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Momade's treats may use 6 types of allergens. The product page shows each time which allergens are present in a pastry. The meaning of these icons can be found below. More information about possible cross-contamination can be found on this page.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-99590\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-300x300.jpg\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-300x300.jpg 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-150x150.jpg 150w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-768x768.jpg 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-12x12.jpg 12w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-350x350.jpg 350w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-348x348.jpg 348w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-600x600.jpg 600w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1-100x100.jpg 100w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/1.jpg 1000w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>&nbsp; <img decoding=\"async\" class=\"alignnone wp-image-99591\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-300x300.jpg\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-300x300.jpg 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-150x150.jpg 150w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-768x768.jpg 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-12x12.jpg 12w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-350x350.jpg 350w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-348x348.jpg 348w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-600x600.jpg 600w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2-100x100.jpg 100w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/2.jpg 1000w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>&nbsp; <img decoding=\"async\" class=\"alignnone wp-image-99592\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-300x300.jpg\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-300x300.jpg 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-150x150.jpg 150w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-768x768.jpg 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-12x12.jpg 12w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-350x350.jpg 350w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-348x348.jpg 348w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-600x600.jpg 600w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3-100x100.jpg 100w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/3.jpg 1000w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>&nbsp; <img decoding=\"async\" class=\"alignnone wp-image-99593\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-300x300.jpg\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-300x300.jpg 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-150x150.jpg 150w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-768x768.jpg 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-12x12.jpg 12w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-350x350.jpg 350w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-348x348.jpg 348w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-600x600.jpg 600w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4-100x100.jpg 100w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/4.jpg 1000w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>&nbsp; <img decoding=\"async\" class=\"alignnone wp-image-99594\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-300x300.jpg\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-300x300.jpg 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-150x150.jpg 150w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-768x768.jpg 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-12x12.jpg 12w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-350x350.jpg 350w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-348x348.jpg 348w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-600x600.jpg 600w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5-100x100.jpg 100w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/5.jpg 1000w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>&nbsp; <img decoding=\"async\" class=\"alignnone wp-image-99595\" src=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-300x300.jpg\" alt=\"\" width=\"100\" height=\"100\" srcset=\"https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-300x300.jpg 300w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-150x150.jpg 150w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-768x768.jpg 768w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-12x12.jpg 12w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-350x350.jpg 350w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-348x348.jpg 348w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-600x600.jpg 600w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6-100x100.jpg 100w, https:\/\/momadecupcakes.be\/wp-content\/uploads\/2025\/02\/6.jpg 1000w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-92334\"><span>What do the bottoms of cakes and tartelettes consist of?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92334\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>With us, every cake and tartelette begins with a carefully crafted bottom. Our cakes have a classic Breton shortbread base, while the tartelettes have a lighter sabl\u00e9 or shortbread base that perfectly matches the fillings and toppings.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-92335\"><span>Can I order a gluten-free version of the Kalamansi?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92335\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Unfortunately, we do not currently offer a gluten-free version of the Kalamansi.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-92336\"><span>Do you have cupcakes with filling?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92336\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We certainly have them! It's best to contact us for this at <a href=\"mailto:orders@momadecupcakes.be\">orders@momadecupcakes.be<\/a> so we can look at the possibilities together.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-92338\"><span>What substitutes are used in your vegan products?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>In our vegan pastries, we use carefully selected plant-based ingredients that match the taste and texture of traditional products. The main substitutes are:<\/p>\n<ul>\n<li>Sugar: zusto (sugar-free chocolate)<\/li>\n<li>Milk: almond milk<\/li>\n<li>Cream: lactose-free cream<\/li>\n<li>Gluten: gluten-free flour, almond flour<\/li>\n<li>Eggs: lime juice, vegetable yogurt<\/li>\n<li>Butter: vegetable butter, sunflower oil<\/li>\n<li>Lactose\/vegan: vegan chocolate (milk and white), dark chocolate (always lactose-free)<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-923388\"><span>Do you offer gluten-free, lactose-free, sugar-free or vegan cupcakes?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923388\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We carry low gluten\/sugar\/lactose poor and vegan cupcakes. All our products may contain traces of nuts, gluten, milk and soy. <a href=\"https:\/\/momadecupcakes.be\/en\/product-category\/vegan-low-gluten-2\/\">Explore our vegan\/low gluten range here!<\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-92332\"><span>Is gelatin or alcohol used in the products?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92332\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Only fish gelatin is used in our patisserie.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-923341\"><span>What is the best way to store cupcakes and pastries?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923341\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Cupcakes are best stored for 3 to 4 days in a 7\u00b0C refrigerator. When consuming the cupcakes, remove them from the refrigerator half an hour in advance.<\/p>\n<p>Macaroons are best stored 7 to 8 days in a 4\u00b0C refrigerator.<\/p>\n<p>Patisserie is best stored for 2 to 3 days in a 4\u00b0C refrigerator.<\/p>\n<p>Cookies are best stored 6 to 7 days out of refrigeration, at room temperature.<\/p>\n<p>For packaged products such as chocolate and cookies, keep in mind the expiration date and recommended storage temperature on the label at the bottom of the package.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_34992940\" href=\"#1682338541-1-9233482\"><span>Can I freeze Momade pastries?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233482\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Yes, all products without fresh fruit can be safely frozen. This allows you to enjoy them again at a later time without loss of quality or taste.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-3\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h4 class=\"font-204447 h2 text-color-152949-color\" ><span>Ordering<\/span><\/h4><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"1\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_2067719485\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  no-block-padding active-group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title active font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-92334\"><span>How do I place an order through the website?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92334\" class=\"panel-collapse collapse in\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><\/p>\n<ol>\n<li>Go to the <a href=\"https:\/\/momadecupcakes.be\/en\/shop-momade\/\">shop<\/a>,<\/li>\n<li>Select your products by preference,<\/li>\n<li>Open the shopping cart, then select \u2018checkout.,<\/li>\n<li>Enter your name and address information,<\/li>\n<li>Select your delivery preference in the right column,<\/li>\n<li>Choose a delivery\/pickup date,<\/li>\n<li>Choose a payment method,<\/li>\n<li>Order away!<\/li>\n<\/ol>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923346\"><span>What flavors are in an assortment box?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923346\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>In for a surprise? When you order an assortment box, our pastry chef carefully selects a mix of different flavors for you.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923384\"><span>Can I place a same-day order?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923384\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Since everything is baked fresh overnight, we can provide same-day pickup orders only if the requested cupcakes are in stock in our stores. You can reach the stores by phone to reserve the desired products for the same day.<\/p>\n<p>During our opening hours, we can be reached by phone at all our stores at +32 3 233 33 23 (and +31 73 851 72 10 for Momade \u2018s-Hertogenbosch):<\/p>\n<ul>\n<li>Choice Menu 1: Momade Reynders Street,<\/li>\n<li>Choice Menu 2: Momade City Party Room,<\/li>\n<li>Choice Menu 3: Momade Wijnegem Shopping Centre,<\/li>\n<li>Choice Menu 4: Momade Brussels.<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923381\"><span>Are cupcakes for gender reveal events available?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923381\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>At Momade, we do everything we can to transform your gender reveal ideas into a sweet treat. To do this, please contact us via email at <a href=\"mailto:orders@momadecupcakes.be\">orders@momadecupcakes.be<\/a> or through the contact form on the website.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923383\"><span>Will personalized cupcakes or cakes be made?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923383\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We do personalization in 2D (logo, name, photo, text...) and 3D (hand sculpted). All we need is your text or photo in Jpg or Pdf format. For a personalized order take <a href=\"https:\/\/momadecupcakes.be\/en\/personalize-your-pastries\/\">contact<\/a> with us, so together we can obtain the desired result.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923380\"><span>How far in advance should I place a personalized order?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923380\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Personalized orders must be placed at least 14 business days in advance.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-9233802\"><span>Can I order for a special occasion?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233802\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>At Momade, we cater to your wedding, birthday, baby shower, corporate party, event, summer BBQ, graduation party, diet, mother-in-law and more! We also make personalized pastries and cakes. For personalized orders, please contact us at <a href=\"https:\/\/momadecupcakes.be\/en\/personalize-your-pastries\/\">through our contact form<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-9233875\"><span>Can I order through social media?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233875\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Currently, ordering via social media is not possible. For orders, you can always visit our web shop or email us at <a href=\"mailto:orders@momadecupcakes.be\">orders@momadecupcakes.be<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-92338776\"><span>Can I have my order wrapped as a gift?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338776\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We can package all products as a gift, please remember to include this with your order. If you would like to add a personal message to your order, <a href=\"https:\/\/momadecupcakes.be\/en\/product-category\/greeting-cards\/\">add a greeting card<\/a> at checkout.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923387763\"><span>Can I add a personal message?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923387763\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Adding a personal message to your order can be done in two ways:<\/p>\n<ul>\n<li>By adding a greeting card to your shopping cart. Then you can note your desired message in the comments at checkout of your order.<\/li>\n<li>By adding a personalization (in chocolate) to your shopping cart.<\/li>\n<\/ul>\n<p>Do you wish to personalize your order in another way? Please send an email to \u2018<a href=\"mailto:orders@momadecupcakes.be\">orders@momadecupcakes.be<\/a>\u2019 to discuss options together.<\/p>\n<p>The personalized text will be printed as you provide it. Momade Cupcakes is not responsible for errors in the text provided.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-9233877633\"><span>Are plastic bags available?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233877633\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>At Momade Cupcakes, we want to make it as easy as possible for you to enjoy our delicious cupcakes. Therefore, we offer you the option to purchase a convenient plastic bag with your order for only \u20ac0.20. These plastic bags are perfect for carrying your cupcakes safely and hygienically.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-92338776333\"><span>Are there discounts for large orders?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338776333\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>For large quantity orders (cupcakes only), we provide the discounts below:<\/p>\n<ul>\n<li>From 100 pieces : 3%<\/li>\n<li>From 250 pieces : 5%<\/li>\n<li>From 500 pieces : 7%<\/li>\n<li>From 1000 pieces : 10%<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_2067719485\" href=\"#1682338541-1-923387763339\"><span>What if something is wrong with my order?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923387763339\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>First of all, we apologize that we did not meet your expectations. Please contact us by mail at <a href=\"mailto:orders@momadecupcakes.be\">orders@momadecupcakes.be<\/a> or by phone at the number: +32 3 233 33 23.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-4\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h4 class=\"font-204447 h2 text-color-152949-color\" ><span>Delivery, pickup &amp; changes to your order<\/span><\/h4><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"1\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_1912352469\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  no-block-padding active-group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title active font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1912352469\" href=\"#1682338541-1-923384\"><span>Can my order be delivered to my home?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923384\" class=\"panel-collapse collapse in\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We deliver your order ourselves - to your home, office or other desired location - in our specially equipped and refrigerated vans. This way we are sure you can enjoy our quality.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1912352469\" href=\"#1682338541-1-9233868\"><span>What if a wrong address was provided?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233868\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Did you provide a wrong address for delivery of your order? No problem! As long as your order has not been shipped yet, it can easily be corrected by our team. It is best to contact us by phone so we can act quickly.<\/p>\n<p>Was your order already shipped or delivered to the wrong address? Then we can still deliver your order to the correct address, provided you pay the delivery cost again.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1912352469\" href=\"#1682338541-1-9233861\"><span>Can I change my delivery date or pickup time?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233861\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>This is no problem at all. Just contact us for this at +32 3 233 33 23 or by mail to <a href=\"mailto:orders@momadecupcakes.be\">orders@momadecupcakes.be<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1912352469\" href=\"#1682338541-1-92338617\"><span>Is Sunday delivery also available?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338617\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Delivery on Sunday is no problem at all!<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1912352469\" href=\"#1682338541-1-9233860\"><span>What are the delivery costs?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233860\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>To obtain the correct delivery cost, we recommend that you enter your order <a href=\"https:\/\/momadecupcakes.be\/en\/shop-momade\/\">on our webshop<\/a>. Thus, the correct delivery cost is calculated for you based on your zip code. If you require multiple delivery addresses, the delivery cost is calculated based on a flat rate. <a href=\"https:\/\/momadecupcakes.be\/en\/contact-2\/\">Contact us<\/a> for this!<\/p>\n<p>Orders over \u20ac100.00 will be delivered free to your home throughout Belgium and North Brabant (Netherlands).<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1912352469\" href=\"#1682338541-1-92338680\"><span>How are products packed for transport?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338680\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Everything is packed in our own Momade packaging. We have different sizes so that the products are firmly packed and can be easily transported. We provide individual packing up to 5 products free of charge, from 5 products onwards we can pack them individually at an additional cost if required. Please contact us for this <a href=\"https:\/\/momadecupcakes.be\/en\/contact-2\/\">through the contact form<\/a>.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-5\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h4 class=\"font-204447 h2 text-color-152949-color\" ><span>Payment &amp; billing<\/span><\/h4><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"1\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_270680213\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  no-block-padding active-group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title active font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_270680213\" href=\"#1682338541-1-9233869\"><span>What payment methods are accepted?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-9233869\" class=\"panel-collapse collapse in\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>In our stores you can pay with Bancontact, MasterCard\/Visa as well as cash. Online you can pay with Bancontact, MasterCard\/Visa, Apple Pay and iDEAL.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_270680213\" href=\"#1682338541-1-92338603\"><span>When should a personalized order be paid for?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338603\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>When you order a personalized cake, we will send you an invoice for the order. This invoice must be paid no later than the day before pickup. Without timely payment it is unfortunately not possible to pick up the cake.<\/p>\n<p>Do you wish to cancel your order for any reason? This can be done free of charge as long as the order has not yet been processed by us, and at the latest up to 10 working days before the scheduled pickup or delivery.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_270680213\" href=\"#1682338541-1-92338605\"><span>Do you accept meal vouchers?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338605\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Currently, we do not accept meal voucher payments.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_270680213\" href=\"#1682338541-1-92338609\"><span>Can I get an invoice for my order?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-92338609\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Via the webshop<\/p>\n<ul>\n<li>Receiving an invoice is certainly possible,<\/li>\n<li>Enter your VAT number in the VAT box during checkout,<\/li>\n<li>After placing your order, you will automatically receive your invoice by mail and through Peppol.<\/li>\n<\/ul>\n<p>In store<\/p>\n<ul>\n<li>Receiving an invoice is certainly possible,<\/li>\n<li>Ask our staff member(s),<\/li>\n<li>We will provide you with an invoice via mail afterwards based on your billing information.<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group  no-block-padding\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_270680213\" href=\"#1682338541-1-923386095\"><span>Are online payments on Momade's online store secure?<\/span><\/a><\/p><\/div><div id=\"1682338541-1-923386095\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>All payments are secured through our payment system, Mollie.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h4 class=\"font-204447 h2 text-color-152949-color\" ><span>Jobs<\/span><\/h4><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"1\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_325588472\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group  active-group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title active font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_325588472\" href=\"#359506b2-35ab-2\"><span>Are you still looking for job students?<\/span><\/a><\/p><\/div><div id=\"359506b2-35ab-2\" class=\"panel-collapse collapse in\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>We are constantly working with job students at Momade. Are you interested in joining us? Then send your resume and cover letter to <a href=\"mailto:info@momadecupcakes.be\">info@momadecupcakes.be<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_325588472\" href=\"#789cc9d1-29c2-1\"><span>Where can I apply?<\/span><\/a><\/p><\/div><div id=\"789cc9d1-29c2-1\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Working at Momade? Feel free to forward your application via <a href=\"mailto:info@momadecupcakes.be\">info@momadecupcakes.be<\/a> and who knows, you might become our new colleague.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Veelgestelde vragenWe hebben de antwoorden op de vragen die we het vaakst krijgen voor je gebundeld. Zit jouw vraag er [...]","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wds_primary_page_category":0,"footnotes":""},"class_list":["post-92619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/pages\/92619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/comments?post=92619"}],"version-history":[{"count":0,"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/pages\/92619\/revisions"}],"wp:attachment":[{"href":"https:\/\/momadecupcakes.be\/en\/wp-json\/wp\/v2\/media?parent=92619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}